City Of Cape Town Municipality
Empathy, care and prompt responses

Thank you Milene Zietsman, you are truly an exemplary example of what customer service is all about. I appreciate your assistance AGAIN of this morning and appreciate the honest apology. I sincerely hope that the City of Cape town will take a page out of her book and share her attitude with the entire department. It feels wonderful to be able to choose the smiley instead of the frowney!

Company: City Of Cape Town Municipality
Country: South Africa
City: Electricity Dept Cape Town

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