VODACOM - HEAD OFFICE
Contract

On the 11th of February, 2024, I applied for a phone online. On the same day at 11:01 am, I received an email stating that I was approved and that the phone was on its way. However, on the 15th, when I inquired about the phone, I was told that I earn too little. I would like to know why you would approve someone, make him wait a whole week, and then tell him that he won't be getting the phone. No one seems to be able to give me an answer.

I am a 61-year-old pensioner who has had my cell number for the past 15 years (Vodacom 0793476573), and this is how a loyal customer gets treated. The email I received has the number VODACOMDIRECT-0003929375.
MY ID NO 6301175209085 i would prefer an answer via email as i dont have a ph at this stage many thanks MR I RIDDER

Company: VODACOM - HEAD OFFICE
Country: South Africa
Region: WESTERN CAPE
City: Cape Town, Western Cape
Postal Code: 7785
Address: 5 PHILLIP STR SAREPTA
Phone: 0793476573
Site: www.vodacom.co.za

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