TFG, The Foschini Group
TERRIBLE SERVICE- NO ASSISTANCE- NO STATEMENTS- ACCOUNT BALANCE HIGH - PNOY ALL PAYMENTS REFLECTING!!! 1

I am extremely unhappy with the unprofessional from Foschini. Last year some time Foschini bought over Jet stores, however this was not communicated at all to the Old Jet customers. The worst thing is that they somehow merged their system and no one in the Jet stores can explain what the hell is happening on my account. I have not received statements since last year and now i hear my balance is even higher then the limit that I was originally given by Jet. I have made both cash payments ans electronic payments and do not know i am paying for and it seems that the account balance is not going down at all. I have contacted the Jet customer care and requested that i have my statements sent to me since Foschini took over ans that was not done! How does Foschini, such a large retail group buy Jet over but does not know how to do a proper migration and expect clients to know what is happening. I would like someone from management to contact me because this is utter b******the Consultants at Jet cant explain anything to us and the service is absolutely appauling.

Company: TFG, The Foschini Group
Country: South Africa
Region: Gauteng
City: Gauteng
Address: Electron Road, 1600
Phone: 0846265672
Site: tfg.co.za

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