Foschini
At foschini Group

I paid in August my balance was around R3000.00. to my amazement my balance showed over R16000.00 after my installment in October, when I questioned why my balance was that high, I was rudely told that I made purchases at greenstone and Krugersdorp on 05 September and 07 September. She tells me that my card may have been cloned and that I should get an affidavit from the police station
Firstly how is it that cashiers do not ask for VERIFICATION when purchases of HUGE amounts are made? I do not receive statements monthly like I am supposed to be receiving? My credit limit was R10000.00 which I said was fine. But FOSCHINI automatically increases my limit without my authorization or approval? And just as it gets increased my account gets used at those 2 stores. I had to go through the inconvenience off going to the police station getting an affidavit then going back to Foschini filling out a dispute form, handed it in over a week ago, and no one bothered contacting me and updating me.. I requested receipts of the purchases so I could see the signatures as well as times of the purchases made but got nothing yet? I also want camera footage showing that I made those purchases

Company: Foschini
Country: South Africa
City: Head Office

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