Imperial Select Multi Franchise
Damaged Car Mag Rims

I bought a Jetta 6 in December 2013 and the sales person i was dealing with was Sandile.
I reported to him that the 2 mag rims at the back were dented as this was told to me when i took the car for wheel alignment. I kept calling him to tell me when will he have these fixed but he keeps giving me the run around saying he's still waiting for feedback from his manager Ronny Molepo. I am getting tired of this lack of service from them. I am also still waiting for a towing hook which was not given to me when i took the car.
How long do i need to wait before these issues are resolved.
I need feedback within 48 hours about these issues or else i'll have to take them up with my lawyers.

Company: Imperial Select Multi Franchise
Country: South Africa
City: Menlyn

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