Whatsapp
Downloaded 1.1GB of data overnight

Miscellaneous

My phone reported that WhatsApp downloaded 1.1GB of data overnight. This used up my entire data bundle for the month and added R70 to my phone bill.

It did not update:
1. I already had the latest version
2. My phone is only set to update WhatsApp on WiFi
3. NO UPDATE should be 1.1GB

I did not receive any media or messages during the night and WhatsApp network usage reported only 5MB of data received and 1.1GB of message data. Strange considering I didn't actually get any messages.

I have tried to email them twice, but they just send an automated reply, telling me to try their FAQ, which is obviously not helpful.

I have encountered others with the same incident - quite a GIANT bug. Everyone be warned.


Company: Whatsapp
Country: South Africa
City: Stellenbosch
  <     >  

RELATED COMPLAINTS

Mtn
Useless call centre agents

Cell C
Incapable or incompetent?

Vodacom
R1350 Bill for Internet usage on 1 day!!!

Vodacom
Charges

Mtn
Over Charged and No help

Vodacom
NO RESPONSE

Mtn
Whatsapp to blame for extreme data charges

Cell C
Unactivated BIS affecting Whatsapp

Cell C
What is up with DATA USAGE ON IPHONE 5?

Vodacom
Erroneous bill and no feedback