Avon Justine
Incorrect Billing

Good Day. Im a new account holder of Justine. I placed a order to the value of R956.00 and R411.50 (starter pack). Firstly I received a sms saying that I owe R401.50 for my first order including my starter pack, then another saying I owe R1006.40. How can I owe R1006.40 if my order is for R956.00? I called to have them sort this out and they recalculated the amounts for me and gave me another amount which then make sense. I called again just to confirm the amounts i need to pay and the order and it was confirmed to my satisfaction. Now, I sent a email requesting when I will receive my order and i get a reply that i still owe R251.60. After I have sorted the amounts and order out. My little profit I am bout to make is used for calling them, I called again, and i had to hang up as they were taking toooo long to assist me. I am very disgusted in the service right now. Im not sure if I want to be a Justine consultant if the start is like this. I asked in my email to have someone calling me... Im still waiting!

Company: Avon Justine
Country: South Africa
City: Head Office

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