JM Attorneys
Ude agent

Lawyers & Legal Counseling

Good day

I received a call from an agent who did not name herself 2 days ago regarding an outstanding account. she told me that she was call because I had not honoured my promise of making payment for the outstanding account. I told her that according to the sms sent to me there were no banking details available and I had no money to call a JHB no.

she responded by saying that even if the banking details were supplied I would not have fulfilled my obligation. I found this very rude, and judgemental. I have been un employed for 3 years and am a mother. my obligation is to my children first, I was not going to spend my last R10 on a fone call to JHB instead of buying bread for them.

I really think that the people you employ are arrogant and rude. I found the agents statement to be very hurt full as I have paid many of my bill. and the fact that an account that is more than 10 yrs old only comes up now is shocking!

kind regards

C M Mlaba
082 794 3508


Company: JM Attorneys
Country: South Africa
City: Johanesburg
  <     >  

RELATED COMPLAINTS

Ver-tex Solutions
Rude call center agent

Yde
Constant harassment /debit order was not set up

Nrb Risk Solutions
I JUST WANT TO MAKE A PAYMENT

Mtn
Daylight!

Nds Credit Management
Rude Call Centre Agent

Vodacom
How can two agents still not get it right?

Mtn
Changed banking details without my permisssion

JM Attorneys
JM Call Centre Cant do their Work

Aarto
RUDE

Edgars
Pathetic contact centre and treatment of customers