Norman Bissett & Associates Group
Statement makes no sence

I am shocked and confused. I had two accounts with Cell C, which due to me losing my job got handed over to this company for collection. In May 2013 i started to deal with this company as i got a job and wanted to start making payments. I spoke to Tsepo from Cellc and he gave me an amount owing that they handed me over for, as well as the companies contact details.

In June the amount i was originally given went up by over a R1000, when i inquired i was told that Tsepo gave me an incorrect amount. I changed my budget to accommodate the new amount.

On Friday i get another call that i now have two accounts that needs to be paid and the amount is yet again gone up.

Today i emailed them requesting a statement for the account and this makes no sense at all...

there are amounts credited and then debited out, charges for phone calls to me on numbers i don't own, interest that fluctuates severely, and none of the payments i made reflects? I am considering taking this to a legal representative for cause something is not right!!!

Company: Norman Bissett & Associates Group
Country: South Africa
City: Durban

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