City Lodge Hotels Group
Good Service Recovery
- 01-12-2013
- 10
I wrote a complaint on hellopeter regarding a breakfast I had that was terreble, I was then phoned by Evelyn who was very professional in dealing my complaint and she ended up refunding me, I am very delighted because she understood me and also that it was not about the refund but the principle
Company: City Lodge Hotels Group
Country: South Africa
City: Centurion