Spec-savers Sa
Shocking service

Health & Medicine

Visited the store on date 18/01/2013, trying to get someone's attention to fit frames for prescription glasses. Eventually somebody gives us attention only to tell us she cannot really assist us as she is only an admin lady.
After waiting another half an hour for assistance my husband eventually got to choose some frames. I eventually phoned the store dated 14/02/2013 to be told by Shereen that they are in a meeting and she will phone me back after ten, which funny enough did NOT happen i phoned them again after 12 just to be told with extreme attitude that the frames are ready, this is nearly a month later after my medical aid has paid the sum of R3900 weeks ago you would expect some better service and attitude. Please visit a store that is family run and not head office run.


Company: Spec-savers Sa
Country: South Africa
City: Tygervalley
  <     >  

RELATED COMPLAINTS

Spec-savers Sa
False Advertising

Spec-savers Sa
Awesome Customer Service

Spec-savers Sa
Only cares about profits--absolutely no service

Spec-savers Sa
Waste of time, lying, false advertising

Spec-savers Sa
False Avertising

Spec-savers Sa
Spec-savers false advertising

Spec-savers Sa
Not Confirming Pricing before Submitting to Medica

Spec-savers Sa
Great service and delivery time

Spec-savers Sa
Excellent Service as always

Spec-savers Sa
Just start again