Melomed Private Hospital
Unsatisfactory customer service

I have accompanied my husband to the hospital today as he was in severe pain.when it was his turn for assessement the afore-mentioned sister halted me from accompanying my husband further.when i referred her to the bold notice "1 escort per bed" she told me that she can use her discretion and what goes for other patients goes for my husband. Also that there is a patient doctor confidentialty that gets breached.i am legally married and if my husband did not want me to be there then he would tell me so. This is not the first time im experiencing attitude from the trauma staff at this hospital, hence the complaint. It is not cheap to visit private hospitals so i do not want to get attitude from staff as if i am vising a day hospital

Company: Melomed Private Hospital
Country: South Africa
City: Bellville

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