ATKV
POOR ACCOMODATION

23/12/12 ME, HUSBAND, 2 SONS AGE 27, 21 YRS, HUSBAND AND WIFE COUPLE WENT ON LONG AWAITED VACATION TO ATKV NATALIA AMANZIMTOTI.PRE BOOKED 6 SLEEPER WITH SEA VIEW R15 356.00.CONFIRMATION RECEIVE FROM NATALIA STATED ACC. TYPE (2 KAMERS) CHECK INN 23/12.UNIT 112 HAD 1 BEDROOM, 1 TOILET AND X4 SLEEPER BUNKS IN THE LIVING AREA, SEA VIEW FROM THE BEDROOM AND BALCONY NON EXCISTING, IT IS ON THE 1ST FLOOR, AND TREES IN WAY OF OCEAN. INF.SUNA AND ALTA AT RECEPTION IMMEDIATALY NOT WHAT I EXPECTED, WE WILL STAY FOR 5 DAYS, ACCOMODATION SMALL FOR 6 ADULTS, NO PRIVACY, PRICE NOT WORTH THE ACCOMODATION, IF THEY HAVE ENQ. PEOPLE WHO NEED ACC. FROM 28/12, WILLING TO SELL AT A LOSS, NO LUCK, WE HAD TO STAY THE 10 DAYS WHICH WAS A NIGHTMARE. FANS NOT EFFECTIVE, CIRCUT PROBLEM ON STOVE, COCROACHES IN KITCHEN, TOILET SMELL OF URINE, FRIDGE DOOR DONT SEAL PROPERLY.EMAIL SEND TO RESORT MANG. PETER DU TOIT WITH COMPLAINTS 3/01/13, REPLIED 4/01 SAYING THAT TECH.TEAM WILL CORRECT, AND THAT HE REF LETTER TO SCHALK CILLIER CEO OF ATKV, WHO ONLY CONTACT ME 31/01

Company: ATKV
Country: South Africa
City: NATALIA

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