Bankmed
Claims

Health & Medicine

I looked at the statements I got from Bank Med and every claim shows that it will be apid by Care Cross the man that I spoke to at Care Cross did not have time to explain or look up if my claims were paid and the difference that I have to pay he just said in a very rude manner "you have reached your limit for the year" I tried to find out what claims have been paid by Care Cross but think again why the Bank want us with Bank Med I can't understand they give us no satisfaction and we pay the same premium that the manager pay that earns 20% more than the clerk is the office.
If bank Med and Care Cross are holding hand than surely my statement from Bank med is suppose to also show the claims that have been paid. Know all of a southern I'm getting e-mails from the doctors telling me that they handing my account over but no were on the system can I see which Doctors have already been paid.
I send them an e-mail last week Friday and the auto reply e-mail said 48 hours but this to me is longer than 48 hour and there offices are open on a Saturday.


Company: Bankmed
Country: South Africa
City: Cape Town
  <     >  

RELATED COMPLAINTS

Bankmed
NOT PROCESSING MY CLAIMS: REASON UNKNOWN

Bankmed
Claims

Essential Med
Ignoring your clients is not good for business

Essential Med
Ne feedback to emails

Bankmed
A MONTH AND CLAIMS NOT PAID, BAD SERVICE

Liberty Life
Bad Move Liberty Life

Bankmed
COMPLAINT

Bankmed
REJECTED CLAIMS, NO FEEDBACK ABOUT INVESTIGATION

Discovery Health
Lacklisted because doctors claims not paid

Bankmed
CARECROSS NOT WILLING TO MEET HALFWAY ON CLAIMS