Protea Hotels
Christmas Lunch still not refunded

My booking for Christmas lunch at the President Hotel was cancelled on the 24/12/13 even though I was promised that there was still tables available. I was promised by Rory that my payment would be refunded by the Friday. Two weeks later still nothing. I called and spoke to the FNB manager Rowan on Tuesday 07/01/14. Gave him my banking details as he promised to have the money refunded. Christmas has come and gone and have not received my mone

Company: Protea Hotels
Country: South Africa
City: Cape Town

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