Msc Starlight Cruises
NOT HAPPY WITH CALL CENTRE RESPONSE TIME

Health & Medicine

Called MSC on 011 798 3600/90 I been holding for 2 hours, no one helped me!!! this is frustrating, I wasted most probably R400 in airtime!!! I need to know where n when I have to pay the port fees!!! can it be this hard to find out??? I am utterly disappointed. Betsie is the receptionist who put me on hold.


Company: Msc Starlight Cruises
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Msc Starlight Cruises
MSC Starlight Cruises call centre does not answe

Msc Starlight Cruises
NO SERVICE AT ALL

Msc Starlight Cruises
FRUSTRATING

Msc Starlight Cruises
Waiting 15 minutes for a sales agent x3

Msc Starlight Cruises
Waited 35minutes on the phone to get assistance

Msc Starlight Cruises
Great response and effeciency

Msc Starlight Cruises
Is there REAL PEOPLE working in your call centre?

MSC Starlight Cruises

MSC Starlight Cruises
Disgusted!

Multichoice
Call Centre incompetent