Discovery Health
FALSELY INFORMED

Health & Medicine

I joined Discovery Health in June 2013, specifically asking all the relevant questions for a lady.
I asked the consultant specifically that in the event should I fall pregnant would the pregnancy be covered along with delivery - she couldn't answer me, mentioned nothing would be a problem and even more so "forgot" to tell me that there's a 12 month window period on pregnancy from joining date.

With my luck, I was already 10 weeks pregnant unknowingly with application.
All visits to the gynecologist was covered by the scheme - submitted my application for a authorization number, and just got a call that the delivery won't be covered.

I'm paying for something that has absolutely no benefit for myself or my unborn child.
I'm deeply disappointed that Discovery has uninformed consultants and that they sell a scheme with false information.

I WANT THIS SCHEME CANCELLED ASAP - I REFUSE TO PAY ANOTHER MONTH.
I'm paying in for claims, don't have a cover for delivery. Discovery benefits me squat.

I don't want a call explaining how things work, I found out inconveniently. I want the policy cancelled.
I'll take a cover with someone else that can inform me from start.


Company: Discovery Health
Country: South Africa
City: Natinal
  <     >  

RELATED COMPLAINTS

Discovery Health
AUTHORIZATION- DECLINED

Discovery Health
Unfair treatment

Discovery Health
Pregnancy

Discovery Health
Paying for a service I don't have

Discovery Life
30 days notice period for what???

Discovery Health
Discovery does not follow-up on applications

Discovery Health
No prductive knowledge

Resolution Health Medical Scheme
Pay Double Medical Aid for One Month

Discovery Health
Discovery Health unreliable

Discovery Health
DISCOVERY MED PLAN FOR MY FIANCE NOW PREGNANT