Discovery Health
Discovery hanging on to refunds

Discovery sent me an email last month promising to pay an amount of money into my bank account. To date, they have failed to do so. They are now trying to justify why this should be, and refuse to refund my money.

They seem to be doing this across the board. If they have a million members and keep just R40.00 per member in their bank account, this means they could be holding back R40m worth of refunds - earning interest on money which is not theirs.

Is this how Discovery do business? Is this how they became the largest medical aid in the country? Perhaps someone should look into these business practices and implement legislation to protect members from abuse.

Company: Discovery Health
Country: South Africa
City: National

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