Discovery Health
BAD SERVICE FROM DISCOVERY MEDICAL AID

I HAVE A MEDICAL AID WITH DISCOVERY MED AID NUMBER 425306592 ON A KICK CARE PLAN (MED AID NUMBER 425306592 - ID NO 761028 5966 080, MY PROBLEM IS THAT I WAS IN AN MOTOR VEHICLE ACCIDENT AND HAVE RECENTLY BEEN DISCHARGED AND AM WALKING WITH A LIMP AND DESPERATELY NEED PHYSIOTHERAPY FOR ME TO WALK PROPER AGAIN, OTHERWISE WILL FOREVER HAVE A LIMP WHEN I WALK.I WAS ADVISED THAT THEY DO NOT COVER PHYSIOTHERAPY OUT OF HOSPITAL BUT WAS COVERED WHEN IN HOSPITAL, MY CONDITION NEEDS PHYSIO FOR ME TO IMPROVE, FUNNY IF I NEEDED SPECIALIST TREATMENT OUT OF HOSPITAL THAT WAS GOING TO BE COVERED BUT PHYSIO IS NOT. NOW MY PROBLEM IS THAT IT'S NOT SPECIALIST HELP THAT I NEED WHICH THEY WOULD HAVE COVERED BUT ONLY TO CONSULT A PHYSIO FOR 2 OR 3 CESSIONS FOR ME TO BE BACK ON MY FEET AGAIN PROPERLY BUT THEY CANT HELP, THIS SIMPLY MEANS WILL HAVE TO LOOK CRIPPLE ALL MY LIFE WHEREAS AS A CARING COMPANY I BELEIVE EXCEPTIONS WERE SUPPOSE TO ME MADE TO ENSURE THAT THEIR CLIENT'S BEST INTEREST AT HEART ARE TAKEN CARE OF, WHY PAY FOR A SPECIALIST WHO MIGHT CAUSE MORE AND CAN'T PROVIDE NEEDED SERVICE FOR A PHYSIO AND HAVE TO BE STUCK LOOKING CRIPPLE ALL MY LIFE.

Company: Discovery Health
Country: South Africa
City: JOHANNESBURG

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