City Lodge Hotels Group
Did internet booking no loyalty points

Health & Medicine

My husband and I made bookings for the night of sunday 3rd August at City Lodge OR Tambo due to a flight diverted back. I was supposed to sleep at Town lodge george that noght and due to Slow site Town lodge George made an internet booking for me. I paid at the hotle with my creditcard no points were added when i checked out. My husband stayed for 4 nights at Citylodge Lynnwood also made a internet booking paid with his credit card no points were added. The only points which were added were of course for the monday night the 4th of August when i stayed at the most wonderful Town lodge in SA George. Please can we have our points?


Company: City Lodge Hotels Group
Country: South Africa
City: Headoffice
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