Discovery Health
Begging for so called "Benefits"

My husband has been on the ONCOLOY program since May 2012.
My husband had to change ONCOLOGIST as he is no longer able to travel to Rosebank.
He only has a couple of months to live and is in DIRE need of pain medication.
Everything on ONCOLOGY has to be authorised (which takes from3 to 5 days) from chemo to radiation to pain killers. I battled to get the DUROGESIC (morphine) pathes authorised two months ago and finally got them. When the new oncologst prescribed the same patches it was declined REASON: The doctor is not the same as the previous authorisation.? Now I had to wait since Friday morning until last night to get patches authorised again. I can get an authorisation on the phone in 5 MINUTES to have a tooth extracted but I must wait 3 weeks for chemo, knows how long for radiation (STILL WAITING SINCE LAST THURSDAY) and so called three days for my medication. The system is so outdated it's a joke.
DONT BOTHER CONTACTING ME UNTIL YOU HAVE CHANGED YOUT PATHETIC SYTEM

Company: Discovery Health
Country: South Africa

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