Discovery Health
Incompetence is strong with this one

Health & Medicine

So I left my current employer in October 2012 and was on the medical scheme with Discovery through my company. Only sms I ever received from Discovery was to give me the chance to take the medical aid on my own name which I didn't want to. That was it. Fast forward to May 2013. I received an sms from a company called ITC BA telling me "Arrest your debt" with contact details. I call this number and get told I owe Discovery money and have been handed to them for collection. Fine, I paid them in full on 26/06/2013 and faxed through the POP. I get another sms today to tell me to pay R500 or incur further fees.?? So now I need to charge them for every email and phone call I have to make to insure they do their job?? O and they charge R20 per call, meaning your account is already up to R140 excl the emails. Pathetic to say the least. Now I have sent through the POP again, this time via email. Let's see if someone can do their job this time.


Company: Discovery Health
Country: South Africa
City: Sandton
  <     >  

RELATED COMPLAINTS

Discovery Health
Making me pay for something I have already paid

Discovery Health
After 2 years I SUDDENLY OWE Discovery money

Discovery Health
Worst medical aid scheme in the country

Discovery Health
Horrible service

Discovery Health
Unjustified Blacklisting

Discovery Health
This is the last straw!!!

Discovery Health
Claim short paid

Discovery Health
Incorrect info regarding Doctors at Medical Rates

Discovery Health
DISCOVERY’S INCOMPETENCE

Discovery Health
Discovery's inadequate Customer Service