Discovery Vitality & Vitality Mall
GYM "rolling period" issue

They implemented this rolling period nonsense so that each month if you havent visisted enough times from for example May'12 to May'13, they just cancel your membership and your benefit alltogether forcing you to PAY if you want it reactivated. I dont understand why they CANNOT have it on a NORMAL calendar year period??

Every year is different, sometimes your ill, had an operation or simply just cant because of workoverload or whatever reason, so obviously some months you cannot make the required visits, but who are they to decide? Perhaps in the next few months Im able to make up my visits?

I think its utterly ridiculous and just a way to people out of a system they call a "benefit". Pathetic

Company: Discovery Vitality & Vitality Mall
Country: South Africa
City: Sandton

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