Discovery Health
No response to query

Health & Medicine

I applied for a change in Chronic medication for a patient on 15/04/13. No response by 09/05/13 so both my secretary and I phoned in and spent significant amount of time on phone. Really given the run around. So on 16/05/13 I submitted a letter of complaint. The same day I received an automated response to say I would get a response within 3 working days. The reference number I was given is : 2854794889. Needless to say I've had no response to either the chronic application or my letter of complaint and it is now nearly 5 weeks!! I would appreciate an urgent response.


Company: Discovery Health
Country: South Africa
City: Durban
  <     >  

RELATED COMPLAINTS

Discovery Health
No response from manage

Discovery Health
No response on chronic apllication

Discovery Health
Chronic Illness Benefit application

Discovery Health
No response

Discovery Health
MedXpress - Non-delivery of Chronic medication

Discovery Health
POOR SERVICE - CHRONIC DEPARTMENT

Discovery Health
No feedback received since July/August 2013

Fedhealth Medical Scheme
No response on Chronic Medication application

Discovery Health
Chronic cover benefit is a joke

Discovery Health
NO AUTHORISATIONS AFTER 8 DAYS OF WAITING