Discovery Health
DISGUSTED WITH PROCEDURES/ PAYMENTS REQUIRED

I AM EXTREMELY DISGUSTED WITH DISCOVERY AND THEIR PROCEDURES, I AM ON A PRIORITY SERIES PLAN PAYING ALMOST R3000 PER MONTH (WHICH THEY RECEIVE EVERY MONTH) AND YET WHEN I REQUIRE A NECESSARY OPERATION THEN I NEED TO MAKE A CO PAYMENT OF R9500!!! HOW IS THAT POSSIBLE WHEN HOSPITILISATION IS COVERED 100% THE BEST THING IS THAY A PLAN THAT IS BELOW MINE, CAN GO FOR THAT SAME PROCEDURE WITH NO CO-PAYMENT REQUIRED, SO HOW DOES THAT MAKE ANY SENSE. THEY CONFIRM THAT IT IS STIPULATED ON THE POLICY CONTRACT, SO HOW IN HEAVENS NAME WOULD I KNOW THAT IN 2009 WHEN TAKING OUT THE CONTRACT THAT IN 2013 I WOULD NEED A HERNIA OPERATION? I FEEL THAT THEY ARE PROVING FALSE INFORMATION WITH REGARDS TO THE 100% HOSPITAL COVER, WHEN IN ACTUAL FACT I WILL BE PAYING FOR THE PROCEDURE MYSELF. I AM ALSO UNABLE TO CHANGE MY PLAN TO A LOWER PLAN, AS I WOULD HAVE TO SIGN A DISCLOSURE STATING I WILL NOT GO FOR THAT PROCEDURE!! SO IN ACTUAL FACT DISCOVERY DOES NOT GIVE A ABOUT MY HEALTH, BUT MORE ABOUT SAVING MONEY AND CUTTING COST. I AM VERY DISSAPOINTED IN THE SERVICE AND PROCEDURES AND MORE WITH THE DONT GIVE A ATTITUDE OF THE COMPANY.

Company: Discovery Health
Country: South Africa
City: PRETORIA

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