Life Healthcare
Denying me access to my medical records

Health & Medicine

I was treated at the LCM Emergency Unit on 2 November 2012.
According to my employer, the LCM ER24 furnished them with information and a discharge summary from my medical records - the practice (LCM ER24) is now denying me a copy of the information furnished to my employer.

I emailed the hospital 2 times and made 3 calls between between 12 December 2012 and today.
Below is the exact response I received from the practise

--- Forwarded message ---
From: Queries ER24
Date: Fri, 18 Jan 2013 04:03:10 0200
Subject: RE: Feedback outstanding from 12 Dec RE: Admission LCM Emergency Unit 2 Nov 12

Please get that from your employer. Then you will know what they received and when.
I have no answered all your questions. Please do not send me any more e-mails.

Riani van der Merwe
Practice Manager (since Sept 2011)"


Company: Life Healthcare
Country: South Africa
City: Little Company of Mary
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