Intercare
Why can't you speak to your own doctor?

Every time I phone intercare and then want to speak to my doctor before booking an appointment or to follow up on a query you never get any anywhere. The doctors never appear to answer their phones and the reception never seems to care about getting a message to them. Even sending an email to the doctor doesn't get a response.

This is lousy service from the doctors and intercare reception. it seem all the are there to do is book an appointment and there is no concern for doctor/patient relationships at all. I am pretty sure this has got something to do with just making money and not really interest in health care.

Guess I will change my doctor and service provider.

Company: Intercare
Country: South Africa
City: Fourways

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