Momentum Health
Waiting for payment since October 2012

My son receiving braces from Dr. J. Hattingh. Last year I phoned them in September for an authorization no which they said is not necessary and we have enough coverage. Total comprehensive treatment R14525.00. Initial fee dep R4025; 15x R700 p/month Treatment started 17/10/12 Faxed quote through No payment made Contact them again in Jan/13 talk to Candice Ref 168761393 and she confirm that payment will be done. No payment made! Received letter from R.Ngcobo Dental Assessor 11/2/13 acknowledge receipt of orthodontic report there are R9200 available per year (2012&2013 = 18400.00) No payment! The Orthodontist wants to hand me over for account outstanding since Oct/12 Phoned again spoke to Rolene Ref 171578995 - 12/3/13 confirm again that the payment would be done immediately and I must give the acc department the refno, which I did Today received account again only 1 payment made for R700 on 25/3/13 What about the current outstanding amount of R7525.00? I don't have this kind of money to pay in. They confirm that everything will be paid - otherwise I wouldn't have done this treatment. Is this the service we receiving after paying a premium of R9403.00 per month? THIS IS NOW URGENT!

Company: Momentum Health
Country: South Africa
City: La Lucia Ridge, Durban

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