Samsung Brand Store
Bought NEW goods, received Store demo model

Bought new hi-fi system, Samsung MX-FS9000 on 17/11/2013. Collected the boxed hi-fi from Samsung store at the Glen shopping centre on monday 18/11/2013. When i unpacked the hi-fi i saw there was no booklets, power cable or antenna the speaker cables as stated should be 7meters, this one has about a meter each. The speaker had a price tag on it, same as the one i saw in the shop. I phoned the shop and they blamed the warehouse. I requested that they collect the store demo and deliver a new one by friday. (22/11/2013) i have had no response from Victor (store manager) as of yet. Not happy.

Company: Samsung Brand Store
Country: South Africa
City: The Glen

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