StratCol
ILLEGAL DEBIT ORDERS- STRATCOL & PLATINUM CREDIT

Over the last few months, I noticed deductions on my ABSA Bank Account, dating back to July 2012. upon enquiry to ABSA line and Hotline. I was informed that a Company STRACOL was responsible for these deductions. Upon calling them, they referred me to Platinum credit. I do not have any account, debit orders, cards with Platinum Credit. or STRATCOL. I received a letter on the 4th March from Platinum Credit expressing their apologies & informing me I would be refunded for all the deductions. It has now been 2 months, They ignore my emails, I have called to speak to the Manager, whereby I am informed that I cannot speak to her, I should speak to one of the consultants. To date all I have received is an email to my Bank Manager stating, a refund could be between 7 - 21 days. My first correspondence was on the 4 March. Is there some one out there that can advise me, where I should be going now. It is horrifying to see that it is allowed for company's to be operating in this illegal manner. Is STRATCOL and PLATINUM CREDIT above the law. What happened to our National Credit Bureau and to the Banking Ombudsman.

Company: StratCol
Country: South Africa
City: Cape Town

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