StratCol
UNAUTHORISED DEBIT ORDERS

Since July 2012, different amounts with different prefixes such as DIAL242, PC3B Reload 2 PC31. The debit orders are deducted at odd times of the month not near pay day, in fact I had an amount of R249, 95 deducted today.
I unfortunately only picked this up in December over Christmas time and on returning from holiday I contacted my bank who managed to reverse the last 30 days which amounted to R2000. I was given the name of Stratcor who on behalf of their clients administer the debit order databases. I was given the name of Platinum Credit Card Company. I lodged my query by their call centre (there are no land lines given) on the 7th January 2013. I was told that I applied for a card which supplies airtime, which I cancelled in 2005. Platinum had a system crash in June 2012, with the result all old "client" details got reloaded and unauthorised debit orders in varying amounts got deducted from my current account. Why do the debit orders occur at odd times of the month?
Have called centres almost every day. Was told takes 21 working days for the refund from date of capturing. They only "captured" query on 29th Jan, which makes date 27/2/. Amount now R7000!

Company: StratCol
Country: South Africa
City: Belville, Capetown

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