Freedom Stationery
Freedom stationery (MARLIN) going the extra mile

Education & Science

I had a problem at Springfield park were MARLIN stationery was being promoted with prizes and my 2 kids had bought products to participate in the competition but before they could enter, the promotional staff had left and my kids were disappointed because they had purchased MARLIN products to participate in the activities.
I had sent an e-mail to the Freedom stationery head office and within a day or two a sweet lady by the name of SARAH had called me. She listened to my story and was so apologetic that my kids could not enjoy the promotion, she told me were i could go for the next promotion and today i received a stationery Goodie bag for my to kids filled with stationery and activities. My kids were so exited they had forgotten about the incident that took place at Springfield park. She even went out of her way to write an apology letter to my 2 children and it was addressed to them. Thank you freedom stationery and thank you Sarah for caring about my kids and the public that purchases your products.


Company: Freedom Stationery
Country: South Africa
City: Durban
  <     >  

RELATED COMPLAINTS

Waltons Stationery
Very Poor Service!

Waltons Stationery
Back to school chaos and no aircon

Ofuss Services
Bad Service for the supply of stationery

B-unique Stationery
Excellent Service Received

Pick 'n Pay
Manager Zubair very rude

Checkers & Checkers Hypers
BACK TO SCHOOL SAVINGS

Waltons Stationery
A refund, no more excuses!!

Waltons Stationery
No Delivery No Assistance Poor Customer Service