Curro Privaatskool
Ineptitude, poor customer relations mnagmnt @Curro

My 3 daughters attended Curro Mossel Bay (Grades 1, 2, & 8) til the end 2012. We paid registration fees each child in Mossel Bay. They moved to the Cape Town, and we were initially informed that there was space for grade 9 & 3 available at Curro- Durbanville. I was not keen on seperating the primary school girls. We then registered them at Curro - Century City, and paid their January school fees of R5000.

On registering my grade 9 daughter at Curro Durbanville, Wendy Mathee informed me that there are spaces from grade 2 & 3 as well. We then registered all 3 children at Curro - D/ville. I informed, Curro-CCity that we found space at Curro-D/ville, & it made logistic sense for me.

I was told that the R5, 000 paid would be transfered to my account at Curro-D/nville. This never happened. Instead a further R7, 300 was added to my account. Allegedly because we "did not pay regisration fees at Curro Mossel Bay". I was told to prove that I had paid, which I did. They have not credited my account with the R12, 300. They have also not reversed the "Penalty" amounts are being charged on the "outstanding amount", and ignore my requests for the reconcilliation of account. I pay R9, 000 per mo

Company: Curro Privaatskool
Country: South Africa
City: Durbanville

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