Aerial excellence
Incorrect activation, watch out!

On the 6 March an Aerial excellence installer came to put in a new HD PVR. Instead of cancelling the old PVR, he activated another HD PVR. I usually pay R695. This month they deducted R 1736, 72 as my account is on Debit order.
I had not given consent to this. No email was sent as notification.
this was done incorrectly and I also notified Multichoice.

I asked the manager of Aerial excellence to phone me back with a conclusion... I'm still waiting!
I was not at fault here. I demand my R 1041.72 back ASAP.

Company: Aerial excellence
Country: South Africa
City: Pretoria

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