Suntank Solar
Total rip-off by Suntank for no delivery

I bought a 300l solar geyser system on 11th November 2012 for R20 746, 01 and paid a deposit of R16 600 with the balance being payable upon installation of the system. I was notified of an installation date of 06th December 2012 and the date was changed to 20 December 2012 for partial installation due to some supply delays. I requested that they do the complete installation in January 2013 and I was given a date of 18th January 2013. I was then notified of the change of date from 18th to 29th January 2013 which was closer to the 29th changed to 06th February 2013. I then sent an email on the 24th January 2013 cancelling the order and asking for the refund of my deposit. I was assured with an apology that the installation will definitely take place on 06th February 2013. When I got a call on the afternoon of the 05th February 2013 that they will not be able to do the installation on the 06th due to supply delays I asked to speak to someone senior but got a call from the saleslady who just apologised and asked for another chance. The lady also informed me that they do refunds. On the 14th February 2013 she asked for a final chance and we agree on a date of 18th February 2013 & nothing

Company: Suntank Solar
Country: South Africa
City: Silverton

  <     >