Hewlett Packard
HP laptop battey not holding charge
- 11-18-2013
- 37
My HP Pavilion DV6-6077ei battery is not holding a charge. It is still under warranty but I can't claim because it is impossible to contact HP. I have emailed, written on their facebook wall and phoned a number of times but every agent gives me another number to call. I have phoned so many people but no one is able to assist me. I am traveling in December and need my battery replaced before hand.
HP's customer service is probably the worst I've ever dealt with and that includes Acer, Asus, samsung, sony and nokia
Company: Hewlett Packard
Country: South Africa
City: Customer service center