Kent Motors
BOUGHT BRAND NEW MAHINDRA SUV 500 WITH PROBLEMS

WE BOUGHT A NEW MAHINDRA SUV 500 FROM KENT MOTORS PINETOWN THE NEXT DAY WE STARTED TO HAVE PROBLEMS THE DRIVERS SEAT BELT NOT LOCKING, FRONT DISC GRINDING NOISE WHEN APPLYING BRAKES AND THE WHEN YOU DRIVE IT BETWEEN 20 TO 40KMH IT WOBBLE, HAND BRAKE NOT HOLDING.
WE SPOKE TO THE SALES AND THE MANAGER THEY SAID THAT THEY CANNOT DO ANYTHING I MUST PHONE BARRY IN THE WORKSHOP AND MAKE A BOOKING WHICH I DID WHEN I TOOK IT IN THEY ONLY ADJUSTED THE HAND BRAKES AND THE REST THEY TOOK PICTURES TO SEND TO WARRANTYAND THEY SAID THEY ARE AWARE AS THIS AN ONGOING PROBLEMS.WHY THEY DID NOT INFORM US ABOUT THIS PROBLEMS FROM THE FACTORY AND NOW IT HAS BEEN TWO WEEKS AND NOBODY GOT BACK TO US THEY SAY THEY ARE WAITING FOR WARRANTY TO GIVE THEM A GO AHEAD.THEY DID NOT TELL US THAT WHEN WE BOUGHT THE SUV THAT THERE IS A WAITING PERIOD FOR WARRANTY.

Company: Kent Motors
Country: South Africa
City: PINETOWN

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