Grab A Ca
Worst taxi service eve

On the 25th of July made a booking with Grab a cab to come pick group of 7 people up on the 27th. They gave me the quote, and even confirmed it on the 26th. On the 27th, they called me just a few hours before we are suppose to make use of their service, claiming that their 7-seater car is out of service. They then offered to send 2 cars for double the price. This is after I had already split the costs between the 7 people and it was to late to tell them that they now, all of a sudden, have to pay double. This was completely unacceptable. After giving a quote, make a plan to stick to it. Also, when calling your clients to tell them that their plans are now all messed up thanks to your horrific service, please have your receptionist/manager adjust their attitude.

Company: Grab A Ca
Country: South Africa
City: Table View

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