Tempest Car Hire
Repulsive Appalling customer service

It should have been the due course of business with your co instead it was so far over the line I feel compelled to recite the facts of the incident after holding on the line for 10 mins Jolene took my call enquired about Bakkie was told I will be put on hold but she cut the call I called again Jolene took the call I notified her that I previously called was abruptly cutoff she was irritated by me it was met with disdain I continued to indicate what I wanted it was met with a We don't have bakkies asked if this was temp or perm thing it was met with an abrupt nothing available I demanded when it would be instead she engaged in a screaming match with me lost my patience I told her how pathetic her service 5 times but she ranted enraged at me. Informed of a formal complaint which was met with I don't care you are rude to me too said Edgars discount as a measly ten percent Utterly disgusting I suggest she is provided with training to appropriately deal with customers clearly she does not respect customer service is ignorant to what impact her behaviour has on the co reputation I hope that your professionalism is closer to what I expect from the co

Company: Tempest Car Hire
Country: South Africa
City: Call center JHB

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