Barons Volkswagen
What must I do to get service?

Cars & Transport

Dear Mr Dealer Principal

Business must be booming because I feel like I am jumping through hoops to give Barons VW business! I have never experienced such shocking service in my life, I know I am only looking to buy a Jetta and not a Taureg but should it be necessary for me to resort to taking to Hello Peter and your website to get service?

It started at Barons Woodmead where I was dealing with Luvuyo, who could clearly not give me the time of day to ever return a phone call or stick to a promise of feedback.. I have been waiting nearly a week for him to let me know if he can find the Jetta or Golf that I want. I decided to keep quiet and go elsewhere. This took me to your Bruma branch where I was "assisted" by Lerato. I gave her the requirements and particulars of the deal that I am looking for and she promised to phone me back yesterday 11/12 at 15:00, still waiting! I phoned back to your Bruma branch and got transferred to Kelly, to whom I explained that I would like to get some service as Lerato is clearly not interested. I once again explained the deal that I am looking for and she promised to immediately send me a quote, this was at around 11:00 in the morning. I phoned ba


Company: Barons Volkswagen
Country: South Africa
City: Bruma and Woodmead
  <     >  

RELATED COMPLAINTS

Volkswagen
Volkswagen 1.4 TSI 2010

Barons Volkswagen
The worst service eve

Volkswagen
Very poor client service

Barons Volkswagen
Unfair business ethics

Barons Volkswagen
Excellent Service indeed

Barons Volkswagen
What a pleasure dealing with Barons

Barons Volkswagen
Putting customers at heart of your business??

Barons Volkswagen
Shocking Service!!

Barons Volkswagen
New car having dificulty with starting

Barons Volkswagen
Excellent Service & Correspondence!