Steve's Auto Clinic
Overcharge without delivering

3 weeks ago I requested some work done on my Hyundai accent at SAC. Mainly I wanted my head gasket replaced as I thought it was going causing a misfire. I was told that they would run diagnostics costing me R850 to find the problem. This was done and I was told a general service including new plugs and filters would solve the problem. They charged me R6050 excluding fee for their courtesy car and the diagnostic costs. When I got the car back the misfire was more prominent and eventually the car stopped operating completely. I had it towed to another mechanic who found the head gasket had gone causing burnt valves. A simple compression test would have picked this up. The diagnostics were obviously never done and I noticed that my fuel filter wasn't replaced either. I spent R7000 to have this problem fixed only to have my car break down completely and now another big bill is coming my way. Absolutely pathetic service Steve's Auto Clinic.

Company: Steve's Auto Clinic
Country: South Africa
City: Port Elizabeth

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