Europcar
Extra costs 2 months after rental

I rented a car from George Airport from the 3rd to the 10th of August 2013.
Upon inspecting the car prior to taking it from them, I noticed damage to the car in several places. I photographed all of these and checked the little green damage card in the vehicle. This card and the damage I noticed corresponded. I was happy that all would be fine.
Upon returning the vehicle the man that helped me noticed the damages and said I would be responsible. I showed him the photos I took of the damages and also referred him to the little green damage card in the vehicle. He was happy with the result and said that he would log the return sheet that way. I signed for the return and that was that.

I was charged for an extra days rental, due to incompetence from the staff. This was resolved after about a month.

2 months after the rental I received another invoice for /- R4600 for damage liability, and admin costs of which I was clearly not guilty! I gave you evidence that I did not damage the car, photographic and your own damage card!

I will NEVER, EVER rent a car from europcar EVER again!
I will am getting my lawyer involved if I get charged for this amount!

REDICULOUS!!

Company: Europcar
Country: South Africa
City: George

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