Cmh Fiat West Rand
Being ignored is so much fun

Cars & Transport

We have been trying to get our Fiat 500c fixed since June 2012. We had a problem with the Blue&Me system which wouldn't keep it's English language setting. We were told it was the main board which would take 6 weeks on order and then replace. 6 weeks passed and we phoned and found out the board was there, sent it in and it turned out it was not that board. So another board had to be ordered. Since then we have heard nothing. We tried phoning only to be told we weren't allowed to call the service centre directly. We tried to contact the salesman but no calls were returned.By now more things have gone wrong with the car, Roof doesn't work properly, boot doesn't open, lights are temperamental & odometer is inconsistent. On 2 January this year I went in, spoke to the new Service Manager and he took down the details and said he would check it out and get back to me asap. It is now the 28 January and we have heard nothing.


Company: Cmh Fiat West Rand
Country: South Africa
City: Little Falls
  <     >  

RELATED COMPLAINTS

Blue Security
CHARGE TWICE FOR STUFF NOT BROKEN

Fiat Helderberg
Poor Customer Service from Fiat Helderberg

Mtn
Mtn Not repairing my phone

Ooba
The 6 month repair job

Fiat Group Automobiles South Africa
Fiat punto dissapointment

Spectrum Communications
Paradox disaste

Protech Treadmill Repairs
NO Treadmill board, NO refund, NO answering of cel

Fiat Group Automobiles South Africa
Pathetic Customer Service/Relationship and Attitud