Peugeot South Africa
The most unprofessional service I have encountered

I have the unfortunate misfortune of having to service my Peugeot at Peugeot George. The service there is pathetic. Year after year they disappoint with each service. I arranged to drop off the car earlier due to work, but no-one was there to accept the car. When I fetched the car, it hadn't even been cleaned. Last year they phoned me to fetch the car, and it wasn't even at the dealer. It was at the tyre shop getting new tyres. 3 hours later my car was ready. With the latest service, I gave them a list of a few issues and things that needed fixing. One of which was the front headlamp that was blown. When I picked the car up, I asked them whether they had fixed that. They said no, it wasn't blown. I told them to look at the list I gave them, and go check on the car. They came back, saying that yes, indeed it was blown. Another 45 minutes wasted waiting for them to finish the job. I will never recommend anybody to make use of them. I will also from now on be taking my car to a different place to be serviced. I have no problems with the car itself, but because of their poor service, I will never buy one again. I sent a complaint to their manager last year- I'm still waiting or a reply

Company: Peugeot South Africa
Country: South Africa
City: George

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