Volkswagen
DAMAGED BRAND NEW CAR

I bought a brand new vw polo vivo on the 07/12/2012, assisted by BONGI. a month ago i started experiencing problems with the car, i told them that its showing EPC WARNING SIGN, they asked me if it was showing when i drove to their branch, i said NO. instead of checking it they told me that i should come back when its showing again however when i insisted on checking it they told me that i would have to pay R750. a week later i took it back & they took it in for 2 days, no courtesy car. KHENSANI helped. on day 2 she called to come get the car, three weeks later i experienced same problem. yesterday i took the car back to get it fixed, letting them know that i'm using the car for work. PORTIA called to tell me that the car is gonna take 5 days to get it fixed, i asked for a courtesy car & she told me that they dont have cars, i asked her to arrange with their branches to get me a car & she told me how impossible it is, i asked to speak to a manager, she couldnt help, i asked to speak to her superior, she told me that i have to get myself a car to use. 1stly this car is BRAND new, i never missed instalment, it shouldnt give me problems, i want them o cancel our contract. please help.

Company: Volkswagen
Country: South Africa
City: Soweto, maponya

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