Imperial Select Multi Franchise
BAD SERVICE, DAMAGE GOODS

In April 2013 my husband took our car to Imperial Cape Gate to fix the lock of the boot, because the boot couldnt lock.

The day when we collect the vehicle I notice the damage of the logo's on the boot. We reported this to the office. 2 Months I was waiting for the logo's, went to collect and only receive the one. They confirm they will deliver the other one and until this date and time, I am still waiting for the other logo.

My car's boot is still not fix, took it to a panel beater and he confirm the lock is damaged and put the old one back.

Somehow, somewhere somebody damage the door of the boot and now I am sitting with the problem and cant open the boot at all.

No one takes responsibility. Also realize the top lock is damaged, Toyota charged me over R1000 for it and I can get it for R185.

Company: Imperial Select Multi Franchise
Country: South Africa
City: Cape Gate

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