Mcdonalds
Fairytale Horror Story

So we decided to head into Mcdonalds quickly for something to eat, get to the counter and nobody there to attend or take our order. After waiting for two minutes the kitchen staff decided to go wake up sleeping "Masontaha" who so eagerly comes to our rescue. I give her the order and when the food arrives she conveinently forgot to ring up one meal but the shake was ordered. I then re-order the missing meal and she charges us for a large meal which we did not ask for. Finally get the meal after she accused someone else for taking our first order, however I have both receipts with her name on it. Get to the table and only to find they gave us a kiddies burger instead of nuggets, again I pick up my "happy meal" and dance over to the manager. This is one of the most incompetent stores we have ever been to and would not suggest anyone to go there. Avoid yourself the headache unless you believe in fairytales or would like to see our very own sleeping Masontaha.

Company: Mcdonalds
Country: South Africa
City: Retail Crossing Stubensv

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