Ocean Basket
CATCH A WAKE UP MANAGEMENT AND STAFF!!!

I AM SO DISGUSTED WITH OCEAN BASKET WATERFRONT'S SERVICE.MY FAMILY AND I GOT THERE AT 14:40.STOOD THERE WAITING TO BE SEATED FOR 20 MINUTES JUST TO FIND THAT I HAVE TO BE AT THE OTHER ENTRANCE BECAUSE THAT IS WHERE THE QUEUE IS.WENT TO THE OTHER ENTRANCE JUST TO FIND THERE IS NO QUEUE.STOOD THERE ANOTHER 10 MINUTES UNTIL MY HUSBAND WENT TO THE "HOSTESS" SAYING SHE SENT US THE OTHER WAY BUT STILL DID NOT SEE US.HE THEN GOT US A TABLE OUTSIDE AND ASKED HER TO GET IT CLEANED.ONCE WE WERE SEATED IT TOOK A WAITER 15 MINUTES JUST TO BRING THE BASKET WITH BREADS, BUTTER AND SAUCES, AND ANOTHER 20 MINUTES LATER TO TAKE A ORDER.BY THE TIME WE ATE IT WAS 16:00.RANDOM WAITERS CAME TO OUR TABLE WITH OTHER PEOPLE'S FOOD & DRINKS ASKING IF WE ORDERED THAT SPECIFIC MEALS.THEY WERE CONFUSED, UNDERSTAFFED & UNPROFESSIONAL.DIRTY PLATES AND GLASSES ARE LEFT OUTSIDE WHERE THE BIRDS COME TO GET THE LEFTOVER:( DISGUSTING! I'M USUALLY IMPRESSED WITH OCEAN BASKET SERVICES, BUT I HAVE TO ADMIT... THIS WAS THE WORST SERVICE I HAVE EVER EXPERIENCED AT ANY RESTAURANT! COME ON OCEAN BASKET, GET YOUR WAITERS ORGANISED AND THAT UNPROFESSIONAL "HOSTESS" SOME TRAINING.A SMILE MIGHT WORK!!! DEFINITELY NOT MY MONEY'S WORTH

Company: Ocean Basket
Country: South Africa
City: WATERFRONT

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