Cappello
Dirt! Dirt! Dirt!

We had arrived and waited twenty minutes for anyone to respond to our loud please for service. We were than disgusted by the fact that once receiving a wrong double order of cappuccino, both coffee cups were dirty, one with old coffee spill, the other with a lipstick stain. We than received two pots of the exact same tea, firstly both tea cups were dirty, one left with some salad dressing inside, the other filthy, secondly the one tea pot had murky tea, which made us question where it had come from. We also received dirty napkins, and even after us asking, the sticky table was not wiped down. We proceeded to complain to the manager, not even about the poor service but purely about the state of the hygiene in the kitchen being brought to the customers from all over the world, no apology was granted and a bad attitude was handed to us. We are all truly disgusted by the service, attitude, and state of dishes we received.

Company: Cappello
Country: South Africa
City: OR Tambo International A

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