KFC
Hospitality (customer service)

Wow this KFC store! i went in to their drive thru as they're opened 24 hrs looking for something to eat at 02:15 as Im awer of the service at that time, I just ask for 2 burgers (double take) and a Krusher, but, as everything still on the menu board I was told by the cashier on the first window there is no Krusher and I asked why cause the menu board still displaying and being advertised by YUM that it is available any time and there is no sighn that maybe the machines are on heat circle or what and until when we as customers we must not order a product at what time especially in 24 hr stores, even when I asked for a manager I was taken like a joke by this cashier she told me there was no manager on duty and I must move she does not care about my order she wants to take the second car. When I went to the 3rd window the cashier to give out the order was drinking a Oreo Krusher and I told her I did not place the order I want the manager, and she went to call the manager and I told the manager and that I was told there is no Krusher whilst your staff is drinking a Krusher on the floor whilst serving customers, but the manager told me cause the staff got no lunch at night shift they are alowe

Company: KFC
Country: South Africa
City: Umthatha nelson Mandela

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